Shared-inbox customer messaging suite with live chat, chatbot and helpdesk tools, built by Crisp IM in Nantes, France.

Crisp is a customer messaging suite developed by Crisp IM, a company registered in Nantes, France, combining live chat, a shared team inbox, chatbots and a knowledge base.

Positioned as an affordable, all-in-one alternative to enterprise help desks, it targets small and mid-sized businesses with a generous free tier and channel integrations for email, WhatsApp and social messaging.

The company has been based in Nantes since its 2017 incorporation and remains independently owned.