Shared-inbox customer messaging suite with live chat, chatbot and helpdesk tools, built by Crisp IM in Nantes, France.
Help Scout
Customer Support & Help DeskShared-inbox help desk software built for small support teams, headquartered in Boston, Massachusetts.
European Alternatives to Help Scout
German customer messaging and AI-agent platform for live chat, WhatsApp, and support inboxes, formerly known as Userlike.
Alternative to:FreshdeskHelp ScoutIntercomZendesk
Omnichannel customer communication platform merging WhatsApp, email, live chat and social messaging into one team inbox, founded in Utrecht.
Alternative to:ZendeskIntercomHelp Scout
Open-source help desk and ticketing system built by a German company, offering multi-channel support and automation.