Zendesk

Cloud-based customer service and ticketing platform, taken private in 2022 but still headquartered in San Francisco.

European Alternatives to Zendesk

🇫🇷

Shared-inbox customer messaging suite with live chat, chatbot and helpdesk tools, built by Crisp IM in Nantes, France.

🇩🇪

German customer messaging and AI-agent platform for live chat, WhatsApp, and support inboxes, formerly known as Userlike.

🇸🇰

Multichannel help desk with ticketing, live chat, built-in call center and social media support, built by Quality Unit in Bratislava.

🇳🇱

Omnichannel customer communication platform merging WhatsApp, email, live chat and social messaging into one team inbox, founded in Utrecht.

🇩🇪

Open-source help desk and ticketing system built by a German company, offering multi-channel support and automation.