German customer messaging and AI-agent platform for live chat, WhatsApp, and support inboxes, formerly known as Userlike.
Freshdesk
Customer Support & Help DeskHelp desk and ticketing product from Freshworks Inc., re-domiciled to and headquartered in San Mateo, California.
European Alternatives to Freshdesk
Multichannel help desk with ticketing, live chat, built-in call center and social media support, built by Quality Unit in Bratislava.
Open-source help desk and ticketing system built by a German company, offering multi-channel support and automation.