Lime Connect
🇩🇪German customer messaging and AI-agent platform for live chat, WhatsApp, and support inboxes, formerly known as Userlike.
Lime Connect, rebranded from Userlike in 2025, is a customer communication platform combining live chat, AI agents, and WhatsApp messaging for support and sales teams, operated from Cologne, Germany.
It was acquired in 2021 by Lime Technologies AB, a Swedish CRM software group headquartered in Lund, Sweden — both the operating entity and its parent remain within the EU.